Nora Johansen

The hostel has paid lockers for luggage, but some of our suitcases were too large, so staff said we could leave them in the back room after checkout. However, someone went through our bags, making this place unsafe. The staff member was helpful by calling the police, but afterward, no manager apologized or followed up. Be aware. The room quality was very poor, with moth bugs and mold on the ceiling just one meter from where I was sleeping—unacceptable so close to the beds. Check-in was unpleasant; when I asked for help with my 30kg suitcase to the second floor with no lift, the lady condescendingly smiled and refused to ask the unoccupied bar worker for assistance. I don’t expect a five-star hotel, but some customer service in a helpless situation would have been nice. Overall, I would definitely not stay again and cannot recommend it. If you do stay, take care of your belongings as Brú Bar is not safe.